The original meaning of the Greek word ‘trauma’ is wound.1 General practitioners (GPs) are exposed to the many types of potential wounds in our communities – historical, structural, physical, psychosocial, existential, cultural and environmental.2 Definitions of ‘trauma’ in emergency medicine usually describe physical wounds, whereas psychiatric, legal and insurance definitions limit ‘trauma’ to physical life threats or sexual assault.3 These narrow definitions have delayed awareness in medicine of the complex and chronic impacts on health of a wider range of human experiences that threaten sense of safety and cause wounds.1 Narrow definitions have obscured generalist pattern recognition and clinical awareness of the longitudinal physical impacts of chronic and unrelenting relational, social, psychological and cultural experiences of threat, including childhood maltreatment and domestic violence, colonisation, gender inequity, racism, entitlement, poverty and other social determinants of health.4
Understanding and caring for the impact of trauma on biology and biography is a fundamental part of whole person care.5 As GPs are already on the frontline using their clinical skills at the intersection of life, community and body, integrating new biological and psychotherapeutic understanding of trauma can benefit everyday care.6 An understanding of trauma facilitates understanding of how subjective experience, relationships, culture, meaning and context affect physiology, neurobiology and immunology.7 This understanding, combined with GP pattern recognition skills, can help GPs to unravel complex presentations and processes of disease formation over time.8–10
A generalist view of trauma
Generalists need wide definitions of trauma that acknowledge the interconnected ways that threat affects the whole person. Descriptions of trauma from those working in child development, psychotherapy and psychophysiology are helpful. They describe the impact of arousal that overwhelms coping mechanisms, and the terror of physical or psychological invasion or aloneness.11–15 These descriptions can help GPs to see trauma across the communities they serve and therefore to consider it in every patient. These definitions can also help GPs to question narrow psychiatric diagnostic frameworks that ignore lived experience, relationships and meaning. A widely used definition of trauma that aligns with the primary care view of health comes from the US Substance Abuse and Mental Health Services Administration:
Individual trauma results from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or life threatening and that has lasting adverse effects on the individual’s functioning and mental, physical, social, emotional or spiritual well-being.16 (p. 7)
Trauma can be caused by a single incident; for example, a car accident or a sexual assault. These often lead to acute stress reactions that can have ongoing consequences. More commonly, however, trauma is a chronic, ongoing experience during a child’s development or within an adult intimate partnership, leading to complex impacts on emotional regulation, relational trust and perception of self and others.17,18 Trauma can also be a communal experience that can affect whole cultures and meaning-systems over time, in what some call ‘intergenerational trauma’ and Aboriginal elder Dr Richard Fejo names ‘compound trauma’.19 Understanding these layers of trauma can help GPs to look beyond psychiatric or ‘post-traumatic’ disorders that assume discrete traumatic events with a beginning and an end. Layers of trauma stretching from before birth to death are the reality for many people in our community, contributing to health disparities and explaining the impact of social determinants on health.
Integrating an understanding of trauma in healthcare can help GPs to make sense of symptoms currently considered unexplained; unravel the complex relationships between trauma and mental health issues including addictions or obsessions; and connect stress with physical health problems such as cardiovascular risk, asthma and eczema.20–23 It might also help to explain school refusal and risky behaviours and provide insights into why some patients seek care frequently whereas others delay seeking care.24–26 By acknowledging the impacts of trauma, health practitioners can help patients to understand how relationships, context, life story and other social determinants of health affect them personally.27
Integrating a wide understanding of trauma into everyday practice allows GPs to see contextual, structural and communal determinants of health, as well as the complex interactions of physical, interpersonal and intrapersonal experiences. Understanding trauma also allows practitioners to practice in a way that builds sense of safety and protects dignity, to attend to their own life experiences of trauma, to mitigate vicarious trauma from their work, and to make sense of moral injury from structural inequities and abuses in their workplace.28 Box 1 outlines clearly what care underpinned by an understanding of trauma is and is not.
| Box 1. What care underpinned by an understanding of trauma is and is not |
What care underpinned by an understanding of trauma is:
- A facilitator of whole person care.
- A universal precautions approach to working with all patients, regardless of what is known of their personal history.
- A whole person approach to health that integrates life experience, relationships and meaning into clinical decision making.
- A culturally respectful approach that stays aware of violation and neglect in community structures, processes and history.
- A strengths-based and healing-oriented awareness of resources and processes that facilitate respect, healing, recovery and post-traumatic growth.
- An approach to suffering in all people, including clinical vicarious trauma of healthcare practitioners.
What care underpinned by an understanding of trauma is not:
- A narrow psychiatric diagnostic approach.
- A legal insurance assessment process.
- A psychological therapy technique.
- Digging up people’s past to ‘process’ it.
- Diagnosis that pathologises normal responses.
- Something only ‘vulnerable’ people need.
- Justifying inexcusable behaviour.
- Individualising societal issues.
|
The biology of trauma
An understanding of the physiological impact of trauma can inform how GPs consider the formation of disease, including everyday complex and chronic presentations. This is directly relevant to the general practice focus on prevention and public health, and can increase recognition of and responses to personal and systemic abuses of power and injustice where people live, learn and work.1
When a person experiences intense or long-term threat without supportive relationships – especially during important developmental stages – their physiological ability to adapt (called ‘allostasis’) can become overwhelmed.29–32 This overwhelm is a dynamic process known as ‘allostatic overload’. Emerging research links this to multisystem physiological dysregulation33 and increased risk of morbidity and mortality.34–36
One allostatic mechanism is the stress response system.37 Early stress research identified stress (including positive stress that causes growth – ‘eustress’) as a physical state affected by ‘stressors’.38 ‘Stressors’ include anything internally (eg dysregulated mitosis, despair or grief) or externally (eg sun exposure, unstable housing or childhood adversity) that causes the body to experience ‘stress’ requiring adaptation.1
The term ‘toxic stress’ is defined by the Harvard Center on the Developing Child as the physical impact on a child of:
frequent, prolonged adversity such as physical or emotional abuse, chronic neglect, caregiver substance abuse, exposure to violence, climate driven extreme weather events … and/or the accumulated burdens of family economic hardship – without supportive relationships to buffer against stress.39
As outlined in Figure 1, stress research has highlighted the role of relationships in health, naming ‘tolerable stress’ where the presence of a supportive caregiver facilitates adaptive coping and a sense of control, mitigating the impact of stressors on brain architecture and lifelong health.7,30,40–52 In the absence of this protective factor, toxic stress in childhood can disrupt multiple biological systems, as outlined in Table 1. This ‘biological signature’30 (p. E238) confers lifelong risk for physical and mental health disorders.30
Figure 1. Biological stress reactions to the complex interplay of resources and stressors. Resources are in yellow; stressors are in orange.
Reproduced from Lynch JM. Sense of Safety: A whole person approach to distress. Presentation to Medicine/Psychiatry Residents, Duke University, North Carolina, USA. Sense of Safety Project, 2025, with permission from Lynch JM, Director of the Sense of Safety Project.
| Table 1. Biological systems disrupted by stressors |
| System |
Mechanism |
Health impact |
| Neurologic; neuroendocrine |
- Autonomic dysregulation of sympathetic–adrenal–medullary and hypothalamic–pituitary–adrenal axes
- Altered reactivity and size of the amygdala
- Hippocampal neurotoxicity
- Reward-processing dysregulation
|
- Heighted or blunted stress sensitivity: difficulty modulating, sustaining or dampening stress response
- Increased fear responsiveness, impulsivity, aggression
- Impaired executive function with poorer planning, decision making, impulse control and emotion regulation
- Difficulty with learning and memory
- Increased risky behaviours and risk of addiction
|
| Immunologic; inflammatory |
- Increased inflammatory markers, especially Th2 response, inhibition of anti-inflammatory pathways, gut dysbiosis
|
- Increased risk of infection, autoimmune disorders, cancers, chronic inflammation and cardiometabolic disorders
|
| Endocrine; metabolic |
- Changes in growth, thyroid and pubertal hormone axes
- Changes in leptin, ghrelin, lipid and glucose metabolism and other metabolic pathways
|
- Changes in growth, development, basal metabolism and pubertal events
- Increased risk of overweight, obesity, cardiometabolic disorders and insulin resistance
|
| Epigenetic; genetic |
- Sustained changes to the way that DNA is read and transcribed
- Telomere erosion, altered cell replication and premature cell death
|
- Mediates all aspects of the toxic stress response
- Increase risk for disease, cancer and early mortality
|
| Adapted from Bhushan D, Kotz K, McCall J, et al; Office of the California Surgeon General. Roadmap for resilience: The California Surgeon General’s report on adverse childhood experiences, toxic stress, and health. Office of the California Surgeon General, 2020. doi: 10.48019/PEAM8812, with permission from the Office of the California Surgeon General. |
Overarching principles of trauma-informed care
Early internationally recognised principles of trauma-informed care highlighted the importance of safety, collaboration, choice, empowerment and trustworthiness.53 Further principles of peer support; voice and choice; and cultural, historical and gender issues have since been clarified.16 The framework of trauma- and violence-informed care adds an explicit acknowledgement of the ongoing impacts of structural and historical sources of trauma and inequity.4 These build on Dr Judith Herman’s original (and enduring) clinical model of care,54 which describes three key stages of healing from trauma: (1) establishing safety; (2) remembrance and mourning; and (3) reconnecting with everyday life.
The term safety, used in the context of trauma, is more than physical safety or prevention of medical harm. It is a broad whole person experience of sensing that you are physically, emotionally and socially safe in this context, with these people and with your own memories, sense of self and ways of making meaning of the world.28
The framework for the understanding of and care for trauma outlined in Figure 2 in this paper draws on other key documents relevant to the field. These include:
- An Australian national strategic position paper and recommendations by the National Trauma-Informed Care and Practice Advisory Working Group.55
- The Royal Australian College of General Practitioners’ (RACGP’s) White Book chapter on trauma-informed care, which highlights the need to care for both events and processes that wound.56
- The Sense of Safety Theoretical Framework, which names healing-oriented approaches to the whole person including key processes that build sense of safety.1,28
- The recovery and post-traumatic growth literature, which names the importance of connection, hope, identity, meaning and empowerment.57,58
- A paper describing healing relationships in primary care (which highlights valuing each person, managing clinician power in a way that benefits the patient and abiding [staying with] the person on the journey of healing).59
- The construct of trauma-transformative practice described by the Australian Childhood Foundation.5
Figure 2. Overarching principles for integrating understanding of and care for trauma into everyday practice.
Reproduced from Lynch JM. Biology and biography intertwined: The science of trauma-informed care. Presentation at Medical Learning Journeys Conference, Hamilton Island, Queensland, 3 May 2025. Sense of Safety Project, 2025, with permission from Lynch JM, Director of the Sense of Safety Project.
Trauma-informed care in the consulting room
In the consultation room, it is important to remember that understanding and caring for trauma is a universal precautions approach to working with all patients, regardless of presentation or what is known about their personal history.16 Trauma can be present across the community, not just in patients with medically unexplained symptoms, mental health presentations, substance abuse or other complex presentations. Patients may or may not choose to share their experiences of trauma with their GPs. Disclosure of prior trauma is not the goal of caring for trauma.
Clinical care can be guided by the overarching principles outlined in Figure 2 and below.
GPs can maintain systemic awareness of the prevalence and historical, structural and personal impact of trauma on both survivors and perpetrators of harm. Being tuned in to the impact of colonisation and resulting harmful social practices is an important element of this systemic awareness. Having a strong awareness of both the prevalence of trauma and the many ways in which it can affect patients’ health can allow GPs to be attuned to the indicators of possible underlying trauma and integrate that into clinical decision making.4,60
GPs can also build sense of safety in every interaction – prioritising each person’s physical, relational and emotional safety.4,54,61 This overarching task uses communication skills such as pacing, tone of voice, empathy and emotion regulation. It also requires developing an understanding of what stressors or threats a person is experiencing and what strengths, resources and new skills build sense of safety in a person’s life.1 All staff members can contribute to ensuring the physical or online clinic is welcoming and accessible to all patients and is a place that offers safe care. This includes individual practice and clinic policies and procedures, facilitation of longer appointments as needed, as well as respectful and flexible intake and booking processes. Some patients with experiences of trauma might find keeping booked appointments difficult for a number of reasons, including the neurodevelopmental impacts of trauma and, for some, ongoing high levels of stressors in their daily lives. Clinic-wide responses that are non-judgemental can support patients to overcome barriers to attendance.
GPs can consistently validate the person and their perceptions, protecting dignity in every consultation. This involves actively listening to the patient’s perspective, prioritising their voice and culture, spending time validating and holding space, offering and respecting choices about their care, and encouraging shared decision making.60,62 This can help patients to feel worthy of care.
GPs can hone their capacity to tune in to the body in a way that remains aware of the long-term impacts of trauma on physical health and allows moment-by-moment awareness of the person’s sense of safety. GPs can use overt consent processes, as well as medical rituals of care, distraction and attuned humour, to help to calm distress.57,63 Raising awareness of the impacts of trauma on physical health can also help patients to make connections and understand their own symptoms.
GPs can facilitate genuine choice in the management of information, confidentiality, consent and clinical decision making. Integrating understanding of trauma into care requires an awareness of the inherent power dynamics in the clinician–patient relationship and the ways clinical interactions can inadvertently evoke shame, fear and flashbacks to patients’ prior experiences of interpersonal trauma and abuse. Collaboration and choice are important aspects of supporting patients to rebuild their sense of agency, empowerment and control over their lives.53,16 Enacting these principles in practice includes offering overt processes of consent and shared decision making with patients (eg inviting their review of referral letters and shared decision making). Patients might also have had many betrayals of trust in the past or might currently be in danger. Strict attention to confidentiality is therefore critical; for example, not asking a patient to give their address details in front of the waiting room. Facilitating genuine choice also includes supporting patients to feel safe during all physical examinations.60 Explaining the examination and why it is recommended and requesting consent for each step beforehand can help patients feel more in control. Providing privacy, offering choices, allowing a support person and reminding patients that they can pause, adjust or stop the exam at any time also contributes to each person’s sense of autonomy.
GPs can be healing oriented by maintaining therapeutic relationships and guiding patients on pathways towards healing in their community that align with CHIME (Connection, Hope, Identity, Meaning and Empowerment).58 This aligns with GP priorities of continuity of care through long-term therapeutic relationships. Providing patients with a safe, reliable and stable clinical relationship within clear and appropriate boundaries can offer therapeutic value and healing in itself.1 The Sense of Safety Theoretical Framework also offers clear guidance on goals of care that are strengths-based and healing oriented.28
This approach to clinical practice aligns closely with the generalist lens that prioritises whole person care as an essential aspect of quality general practice.64 It also reflects the voices of survivors of domestic violence who have described their expectations that healthcare providers will offer them CARE (Choice and control, Action and advocacy, Recognition and understanding, and Emotional connection).65 Each of these expectations is an essential element of quality general practice care (Box 2).
| Box 2. Cases |
Case 1: Integrating trauma-informed care into preventive care (key principles are in brackets)
Layla, patient aged 42 years, attends for a script for her contraceptive pill. You realise that she did not attend after her routine cervical screening reminder. She has no symptoms or history of concern. When you suggest she has the screening done, she explains that she finds the examination too embarrassing and has been putting it off. She seems reluctant to expand on why she does not want to be examined. You discuss the option of a self-collected test as an alternative. She accepts this and is grateful that she is able to do the sampling herself (Facilitate genuine choice). While she is collecting the sample, you check her records, scanning for physical side effects of chronic stressors, such as headache, insomnia, elevated cholesterol, waist/hip ratio, C-reactive protein, asthma, eczema and autoimmune disease (Tune into the body). When she returns with the sample, you validate her choice and reflect on the fact that many women prefer to self-collect for many reasons, including embarrassment or past issues (Validate the person and their perceptions). You then ask her if she would be comfortable telling you if there is any reason she finds examination uncomfortable (Build sense of safety). She discloses a past history of sexual trauma. You listen carefully to what she shares, acknowledge and validate her experience and thank her for sharing the information, letting her know that this can play an important part in her health. You check in about how safe she feels and whether she has received support previously, and you offer resources including 24-hour counselling support numbers. Layla is happy to accept the resources, and you reassure her that general practice is the right place to seek further help, offering another appointment to explore what this might look like and instilling some hope that healing is possible (Be healing oriented). |
Case 2: Integrating trauma-informed care in the whole of clinic
As a general practitioner, you receive a discharge letter from a hospital explaining that one of your patients, a mother of two aged 26 years, left the emergency department (ED) against medical advice after presenting with pelvic pain and bleeding as she was not prepared to wait to be examined by the doctor. She was advised to follow up with you as she had not had a full assessment.
On reviewing her file, you note this patient, Maria, has a history of childhood trauma, intimate partner violence and sexual assault (Maintain systemic awareness). You call her and organise a long consultation, explaining why it is important for her to see you. Her notes indicate that she is often late for appointments, so you add her at the end of a list and explain to your reception staff that if she is late for her appointment, you will still see her (Validate the person and their perceptions). When she presents, the reception staff help her to feel welcome and comfortable and give her regular updates on the expected wait times for you (Build sense of safety). In the consult room, she discusses her symptoms and discloses that she left the ED as she thought the examination would be done by a male doctor and she did not want this to occur. You spend time listening to her, explain why an examination is recommended and explore her concerns and how she would like to proceed (Facilitate genuine choice). With her consent, you are able to complete her assessment and examination by pacing the process, offering a chaperone, reminding her that she can ask for the examination to be adjusted or stopped at any time, ensuring her privacy and enabling her to listen to music on her phone during the examination (Build sense of safety). With her agreement, you set up regular follow-up appointments. Over time, you are able to build a strong, collaborative, trusting relationship and a shared understanding of how useful more specific trauma counselling could be for her wellbeing (Be healing oriented). You carefully pace conversations and tone of voice to gently invite her to consider her next steps with your support (Tune in to the body). |
Trauma-informed care for the clinician
GPs are people with their own personal life experiences, including experiences of trauma, often at higher rates than the general population.66 They are also often exposed to trauma in patients’ lives, regularly seeing suffering in their community. In the current climate of neglect of primary care funding, GPs can also experience wounding from the structures and funding models they work within. Like other caring professions, it is important to have clinical supervision from skilled facilitators to reflect on the intense and painful, as well as joyful and fulfilling, aspects of practice. Seeking personal therapy and making life routines that include creativity, connection and meaning are also ways to care for our own trauma and mitigate vicarious trauma. There is a useful section in the RACGP White Book on vicarious trauma with resources for GPs.56
Conclusion
Trauma that affects health is very common in our community. It has an impact at the complex intersection of lived experience, relationships, context, culture, meaning and biology. Integrating an understanding of, and care for, trauma in general practice offers new ways to understand disease formation and integrate social determinants of health into clinical decision making and approaches to care. Understanding the impact of trauma can also decode previously confusing or unexplained presentations. Understanding trauma enables clinicians to prioritise safety and collaborative respect in every consultation, to refer appropriately and to hold hope for healing despite ongoing systemic and structural processes that traumatise our community. Integrating an understanding of trauma into everyday general practice is part of good-quality whole person care.
Key points
- Integrating an understanding of, and care for, trauma into general practice is a universal precautions approach to working with all patients, regardless of what is known of their personal history.
- Generalist whole person care that considers both biology and biography in each consultation requires an understanding of the prevalence and impact of trauma across the lifespan.
- Understanding the impact of trauma embeds a new way of conceptualising disease formation and health disparities at the intersection of physiology, lived experiences, relationships, meaning, culture and context.
- Integrating an understanding of trauma into whole person care enables everyday clinical decision making that considers social determinants of health, biography and biology.
- Providing patients with a safe, reliable and stable clinical relationship within clear and appropriate boundaries is therapeutic and healing oriented.