The benefits of a strong doctor–patient relationship obtained through continuity of care should not be lost as our health system becomes more complex.

Technology such as social media can open up opportunities to engage, educate and inform; however, it is important to recognise that doctors’ legal and professional obligations apply online.

When an error leads to possible patient harm and a complaint, the impact on doctors and patients can be profound.

Care in the 21st century demands better outcomes through more comprehensive data to enhance the provider’s ability to deliver care and increase the patient’s involvement in their own healthcare.

Most older people who have died by suicide have seen a GP in the preceding three months, representing a potential opportunity to intervene.

Most GPs surveyed had used a placebo in practice at least once, with active placebos (active treatments used primarily to generate positive expectations) more commonly used than inert placebos.

Expected frequency trees can be used to promote appropriate patient choice of colorectal cancer screening modality.

General practitioners can facilitate recovery-orientated, trauma-focused care, even when local services are limited.