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Treating ‘heart-sink’ patients in general practice

Treating ‘heart-sink’ patients in general practice

Almost every GP would know the feeling, but there are ways to manage it and improve the doctor–patient relationship.


Million dollar primary care research grant unveiled

Million dollar primary care research grant unveiled

The Windermere Foundation has revealed its contribution towards establishing an Australian-first framework aimed at improving patient outcomes.


General practice wait times ‘longer than acceptable’ for almost one in five Australians

General practice wait times ‘longer than acceptable’ for almost one in five Australians

While most people rate their health and GP experiences positively, accessibility continues to vary depending on where they live, according to a new report.


Australians deem healthcare the most ethical industry

Australians deem healthcare the most ethical industry

The latest report from the Ethics Centre confirms that Australians hold the healthcare sector in especially high regard.


Most patients have positive GP experiences: AIHW

Most patients have positive GP experiences: AIHW

The majority of survey respondents said their GP listened carefully, spent enough time with them and showed respect for what they had to say.


Safe health workers, safe patients

Safe health workers, safe patients

This year’s World Patient Safety Day highlights the challenges facing healthcare workers – and the impact this can have on patients.


Health sector remains biggest reporter of data breaches

Health sector remains biggest reporter of data breaches

A new RACGP resource is designed to help GPs and practice staff prepare for and respond to a cybersecurity incident.


HealthEngine ordered to pay $2.9m for ‘misleading conduct’

HealthEngine ordered to pay $2.9m for ‘misleading conduct’

The penalty relates to sharing the personal information of more than 135,000 patients, publishing misleading patient reviews and ratings.


Voluntary patient enrolment initiative delayed

Voluntary patient enrolment initiative delayed

The new incentive scheme to enrol patients with chronic conditions is under review by the Department of Health.


Patient charter updated to align with Standards

Patient charter updated to align with Standards

The update helps promote mutual understanding of the roles and responsibilities of patients and GPs while adhering to national healthcare rights.


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