The value of patient feedback Dr Ken McCroary has found the process of collecting and assessing feedback has benefited not just his patients, but his entire practice.
RACGP releases new standards for after-hours and medical deputising services The RACGP has released its Standards for after-hours and medical deputising services (5th edition).
Unannounced re-accreditation audits for aged care homes designed to ensure quality compliance The Australian Aged Care Quality Agency has replaced announced re-accreditation audits of residential aged care facilities with unannounced audits in a bid to ensure high-quality and safe standards for the care of older people.