The value of patient feedback Dr Ken McCroary has found the process of collecting and assessing feedback has benefited not just his patients, but his entire practice.
The positive impact of diversity in general practice A well-resourced and diverse general practice team can help to facilitate collaborative care, support GPs and provide more choice for patients, the General practice: Health of the Nation 2018 report shows.
More than 90% of adult patients say their GP is listening to them The vast majority of Australian patients are happy with how their GP listens to them, shows respect and gives them time, new data from the AIHW’s patient experience survey shows.
Patient feedback a valuable tool in general practice The symbiosis between a positive patient experience and positive health outcomes is becoming increasingly clear.