Column
Do they teach perfume dispensing in pharmacy school?
RACGP President Dr Harry Nespolon reminds pharmacists of GPs’ pivotal role as respected medical specialists in their communities.
My first encounter with the Pharmacy Guild was over 20 years ago, when I was working for the AMA.
‘Hello, I’m from the Guild.’ It was a well-known media representative on the phone.
‘Harry, we need to have lunch.’
‘Why?’
‘I need to tell you a few things.’
I had made some less-than-complimentary comments about pharmacists and clearly I needed some ‘education’.
I said he could tell me over the phone. That did not happen, and the relationship hurtled downwards from there.
So I am not at all surprised by the extraordinary, baseless comments made last week by the President of the NSW Pharmacy Guild, Mr David Heffernan, in the amusingly-titled, Pharmacy Guild says GPs working ‘turnstile operations’ filling time-slots with easy patients.
It’s just the way you do business if you are from the Pharmacy Guild.
I feel compelled to respectfully inform Mr Heffernan that if he had taken the time to read the RACGP’s 2019–20 pre-budget submission, he would have found that Australia’s GPs – in their central role as respected medical specialists in our communities – continue to advocate for patients to receive the appropriate rebates to ensure they can see their doctor for longer, more comprehensive visits.
The evidence is clear: the more time a GP spends with their patient, the better the outcome. I have never seen research showing a similar conclusion for patients who see pharmacists for their minor ailments.
The recent Pharmacy Guild diabetic screening trial found that it cost between $788 and $6000 to diagnose new diabetes patients. That’s the equivalent of 21 to 163 Level B consultations. Cost effective?
The Pharmacy Guild’s biggest push would appear to be maintaining their geographical ownership rules, completely anathema to modern economics and many government reports. The banking royal commission has shown what happens when you have what is effectively an uncontrolled oligopoly.
The only initiatives you hear about from the Pharmacy Guild are how to increase profit by upselling non-evidence-based products. ‘Some vitamins with your prescription today?’
Is this really what a so-called health professional should be doing? The National Health and Medical Research Council (NHMRC) made clear in its report that there are no studies showing benefit from naturopathy. It’s time for us to see a return on the billions of dollars spent on boosting pharmacies.
The Pharmacy Guild is possibly the best health lobbyist in Canberra, so it is surprising to see it let one of its state presidents off his leash. This is not the discipline for which the Guild is known, especially for what can only be described as an uninformed rant.
Five-minute medicine? Turnstile operations? Where did they come from?
Is the Guild feeling pressure from its own members, the large pharmacy chains or from the public? Or, most importantly, is the Guild reading the tea leaves and seeing that the next pharmacy agreement might not occur? Is it time to allow everyone to compete in the pharmacy space?
I don’t have time to talk to my patients about signing a petition every time the rules look like changing. There are times when my patient has a straightforward diagnosis. But I see my patient in a holistic light – not just their presenting symptoms, but the rest of their health, in their context. Not in a crowded shop that lacks any privacy.
My principal driver is to keep my patient healthy. I want to decrease the number of medications my patients are on, and ensure that when they are on a new medication it is necessary and evidence-based.
The closest thing I see to a turnstile in healthcare is at the cash registers of the pharmacy.
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