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Improving the governance of aged care providers


Paul Hayes


8/11/2019 12:50:08 PM

The Royal Commission into Aged Care Quality and Safety is set to hold a hearing examining the operations of two approved providers.

Older man
The case studies to be examined will ‘explore how decisions were made that impacted on the quality and safety of care to residents’.

The hearing, which will be held in Hobart from Monday–Friday, 11–15 November, will explore ways to improve the governance of aged care providers.
 
The hearing will feature two case studies.
 
The first will come from Southern Cross Care, particularly focusing on Yaraandoo Hostel, a residential aged care facility (RACF) in north-west Tasmania, and Glenara Lakes, an RACF near Launceston.
 
Yaraandoo Hostel was sanctioned in November 2018, and Glenara Lakes was issued a notice of non-compliance in January 2019.
 
The second case study will look at Bupa South Hobart. This is the only RACF run by Bupa Aged Care Australia in Tasmania, and was one of several Bupa homes sanctioned in 2018.
 
The case studies will ‘explore how decisions were made that impacted on the quality and safety of care to residents, and how to ensure that quality and safety of care is core business for those who have the responsibility of governing approved providers’.
 
The royal commission will hear evidence from residents’ family members, current and former staff members, advisers and administrators appointed under sanctions, and executive management.
 
More information is available on the Royal Commission into Aged Care Quality and Safety website.

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