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Should primary care be free for everyone?


Michelle Wisbey


10/06/2024 4:31:12 PM

New research has put a pricetag on offering free general practice care for all, but while seemingly within reach the authors caution any changes would also need to primary care more sustainable.

GP consultation
Fewer than 1% of Australian patients said they were unable to see a GP when they needed to.

Amid a cost-of-living crunch which shows no sign of easing, researchers have proposed a radical policy shakeup which would see the Federal Government foot the bill for all GP visits.
 
Australian researchers say this plan is possible, but should it be done?
 
In a new study, they question whether primary care should be free for all, as well as what role private health insurance (PHI) should play given all Australians have access to Medicare.
 
According to the study’s calculations, it would cost $950 million each year for the Commonwealth to cover the cost of all non-bulk-billed primary care visits.
 
They say this would decrease to $700 million if only accounting for face-to-face visits.
 
That is compared to this year’s total Federal Budget health spend of $8.5 billion, with around 7% of this allocated to general practice.
 
‘Does the Government have the capacity to do this? Yes, the current Government has committed to investing $3.5 billion in the next five years, to pay general practitioners through the recent triple bonus incentive program, which amounts to $700 million a year,’ the research said.
 
‘Can the current triple bonus policy get us there? The answer is no, by current design.’
 
Dr Michael Wright, Chair of the RACGP Expert Committee – Funding and Health System Reform, told newsGP the research shows the ‘bang for buck’ GPs are currently providing.
 
‘The figure of $950 million to cover all of the out-of-pocket costs for GP services I think is pretty amazing considering GPs provided over 165 million visits last year,’ he said.
 
‘The cost will no doubt have gone up in the last year or two, but I think it’s a pretty good indication of the cost restraint that GPs show for our patients.
 
‘There is a real cost-of-living crisis for general practices, as there is in the community, and these figures are really showing how GPs are trying to be responsible and providing care for the community while keeping their out-of-pocket costs to a minimum.’
 
According to the paper, which uses the greater Melbourne area as an example, patients pay between $46 and $56 if they live in areas with the highest quartile of out-of-pocket costs, while in the lowest quartile, they pay between $30 and $37.
 
‘For some people, especially the poor and those with multiple chronic conditions, this becomes too expensive, so patients forego primary care and wait until conditions worsen to use free public hospital and emergency room care which are covered by Medicare,’ the paper said.
 
Last year, it was revealed that the number of patients who delayed or did not see a GP doubled last year, and it is young people who are most likely to skip care.
 
In an accompanying analysis, author Professor Yuting Zhang said introducing these free GP visits for all would require careful consideration, as it would most likely bring with it extra consultations.
 
‘This might be a good thing, particularly if people had previously skipped beneficial care due to high costs,’ she said.
 
‘However, it may encourage more people to see their GP unnecessarily, taking away limited resources from those who really need them.
 
‘This could ultimately increase wait times for everyone.’
 
Free-healthcare-article.jpgDr Michael Wright says it is important to minimise the barriers people face when trying to access general practice care.

The proposal comes at the same time as bulk billing rates are beginning to bounce back, with last year’s tripled bulk billing incentive leading to a 2.1% increase in subsidised visits.
 
Almost 78% of GP consultations in March involved no patient payment.
 
And while this is proof that ‘funding gets results’, according to the RACGP, it also comes at a time when GPs are busier, more burnt out, and more stressed than ever.
 
Already, around 90% of Australians visit a GP each year and less than 1% are unable to see a GP when they need to.
 
But as practices close at an alarming rate across Australia and 71% of GPs report feelings of burnout in 2023, is there room for an influx of consultations?
 
Dr Wright said many GPs would like to offer cheaper visits for patients, but that is often contingent on greater government support.
 
‘General practice is essentially the front door to the health system for most Australians, it’s where we get our primary care, it’s where most of us get our initial assessment and diagnoses, so it is important that people are able to access that care with the least possible barriers,’ he said.
 
‘The inadequate Medicare rebate is the real barrier, so if governments could invest more into supporting GPs to provide the comprehensive care we need, that’s going to reduce these gaps for patients, make it more affordable, and support the financial viability of practices.
 
‘When you look at the whole of general practice , it’s charging a relatively small amount for its out-of-pocket fees and it means GPs are not passing on great costs to patients. With some proper government support, those out-of-pocket costs could be even further reduced.’
 
Turning to PHI, researchers found its rebates are most effective for the bottom 25% of earners, and not effective for others currently receiving rebates.
 
Currently, the Commonwealth spends $6.7 billion each year as rebates to encourage individuals to buy PHI.
 
‘One of the main arguments for encouraging Australians to buy PHI is to free up capacity in the public system, so even those who cannot afford and do not buy PHI can still benefit from more people having PHI,’ the paper said.
 
‘Is this true? No, not really, partially because surgeons are paid much more in private hospitals than public hospitals; if they spend more time in private hospitals, they will spend less time in public hospitals.
 
‘We recommend that the Government reduce public support for PHI in the long run.’
 
Ultimately, the research concluded that low-income people and children should get free primary care regardless of where they live, that the copayment for the general population could be lowered to $20, and called on the Government to design a policy to reduce unnecessary GP visits.
 
It also said that if Medicare covers all primary care services, the Government should have a role in negotiating prices with healthcare providers, including GPs, as is done in other countries.
 
However, the researchers stressed that any changes must strike a balance to make primary care more affordable, but also more sustainable.
 
Dr Wright said if governments say they cannot afford to give free GP visits to all patients, funding should be targeted to those who have the highest needs.
 
‘We talk about this idea of having universal health coverage, and in the ideal world, everyone would have access to care that they need without costs,’ he said.
 
‘But with the gradual defunding of general practice services, we’re increasingly seeing a two-tier system where, unfortunately, those who can afford to pay out-of-pocket costs are paying them, and those who can’t are potentially getting worsening access.
 
‘We know that investing in general practice services keeps people out of hospital, keeps them well in the community, reduces use of emergency departments, reduces use of hospitals, and improves mortality, so by investing in general practice, you get all these benefits.’
 
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Dr Jeffrey Davies Lincoln   11/06/2024 8:23:14 AM

no service can be free
if primary medical care was to be provided 'free' at point of delivery by our General Practioner workforce, then our GPs would need to be paid somewhat more than those Traffic Controllers in their HiVis tops - currently $85-90 hourly


Prof Constance Dimity Pond   11/06/2024 8:43:11 AM

A few years ago medical students interviewed 10 randomly selected patients aged 75 and over from our practice. The goal was to see how adherent they were to prescription medication. They reported that to save money they cut tablets in half, took one every second or third day, delayed getting scripts filled until pension day etc. I think to maintain optimal health for our patients we need universal health coverage or at least coverage for those who are doing it tough. I think it would save Australia money in the long run. Of course it needs to be fair to us GPs as well, so we can keep operating our businesses.


Dr Dani Ray Buchanan   11/06/2024 9:33:31 AM

165 million visits amounting to $900million dollars equates to just over $5/visit - am I missing something here?


Dr MF   11/06/2024 10:25:31 AM

This is has to be one of the worst articles published. Should primary care be free? Obviously, no. And it’s not “free”, you’re proposing the government pays for it. That comes out of our tax. Then, some GP’s are already seeing 45-50 patients per day despite putting private fees up. Some do skin cancer which charge a much higher gap. How would you even think of getting that paid by the government. These kind of articles take us backwards not forward. It should be removed.


Dr David Richards   11/06/2024 1:09:59 PM

What you’re advocating for is a UK type NHS arrangement that has been an absolute disaster. What it has led to ultimately is NHS Direct where GPs are frozen out of the system and care is delivered by computers, allied health or nurses. It’s 3rd world care that is poor quality. We may as well sign our suicide note, it will be the final nail in the coffin.


A.Prof Christopher David Hogan   11/06/2024 3:13:17 PM

This a vexed question & has not one but multiple answers depending on the circumstances.
IF GPs COULD AFFORD IT, they have always made some allowance for those patients who cannot afford a reasonable fee. Indeed , in our era Dimity & our colleagues would not have charged a fee at all for those who could not afford it.
Medibank 1 & 2 then Medicare allowed us to be remunerated in some ways for all the services we performed.
However what costs nothing is seen as being worth nothing & so we are disrespected
Payment is seen as a form of respect


A.Prof Christopher David Hogan   11/06/2024 3:13:51 PM

We cannot do our job properly unless our job is understood & we are respected
If our patients respect us, they trust us & if they trust us they tell us the truth & cooperate with us in managing their health
We ask difficult, intimate, embarrassing & intrusive questions
We do difficult, uncomfortable & even painful, intimate, embarrassing & intrusive examinations
We perform uncomfortable & often painful, intimate, embarrassing & intrusive
We ask patients to regularly self administer uncomfortable & even painful, intimate, embarrassing & intrusive treatments for a period of many, many years.

Respect is sometimes given,
It is most usually earned- as it should be
But just sometimes, it must be demanded


Dr Camilo Antonio Guerra   11/06/2024 3:38:52 PM

Shall public servants and politicians be paid for their services. After all, they are all about the greater good and to serve the community, right?


Dr Peter James Strickland   11/06/2024 7:22:22 PM

Lets look at keeping this simple. A qualified and experienced public servant has a mid-range salary of about $300,000, and going up to over $900,000 for Dept Heads. They get holidays, superannuation, sick leave, childcare leave, travel etc on top of their salary. A FT GP who sees 40 patients/day grosses about $10,000/week for 45 weeks ($450,000), and has expenses of at least $150,000 for staff, and $150,000 for practice expenses (lease, insurance, equipment, power, security, repairs, drugs, banking, superannuation, taxes, travel etc), and ends up with NO sick leave and NO holiday leave ---nett of $150,000/ annum approx). Solution --basic consult BB item 23 level should be at least $100/consult minimum for patient-cost-free treatment ever suggested by anyone. GPs save the community money -always have, always will, i.e. compared to public etc hospital treatment and Medicare public servants.


Dr Christopher Mark Jones   12/06/2024 9:16:17 AM

I am a passionate believer that access to good and comprehensive medical care should be free at the point of access and centrally funded. This can be financially challenging for GPs, but nonetheless, I bulk bill 💯 % of my patients. I don’t achieve this by simple “23s” consultations; instead I carry out a lot of long consultations, mental health, excisions, care plans, DMMRs and health assessments. Additionally, around 1/3 of a GP’s workload does not need face to face consultation. Therefore, I do a lot of Telehealth. Planning your day is important, and the way I approach work allows me to provide good quality care


Dr Kpokpokiri Okporoko   12/06/2024 11:08:26 AM

By free I assume you mean zero medicare levi/tax. 100% free. Not free but we'll get the money from some other kind of tax money?


GP Alex   12/06/2024 1:58:24 PM

The issue with something that is ‘free’ is that people will use it more often than is needed, imagine a free food event, you will grab one even you are full. Therefore, the best solution is you charge a small nominal fee, then only those who really need the service will use it and not abuse it.

For children and pensioners, gov should consider provide free GP consultations if it’s affordable.

In addition, universal free access to primary care for everyone is a very bad proposal to GPs. Please learn from our past experiences of Medicare. Gov can ‘freeze’ the ‘free services’ any time they want in the future.

A combination of fee per access and chronic health fundings is a good funding model for GPs. However, the caveat is that for the chronic health funding, there must be an independent ‘deciding committee’ with majority GPs sitting in it. Something like a fair wage commission board. It will review the funding every 2 years. A similar approach is being used by the Netherlands.


Dr John Francis Buckley   15/06/2024 12:01:22 PM

I don't understand why the current research and media focus is on 'free' at point of access primary care/GP with no mention of how much it might costs patients to access care then with other specialties?


A.Prof Christopher David Hogan   15/06/2024 2:25:56 PM

To those of us over a certain age & to medical historians, there is an incredible sense of deja vu.
Although there have been warning signs for ages, the luxury of the universal affordable health care we had for the last 40 years is fading fast.
Covid was not the cause, it was merely the final stressor that revealed our systems' fragilities.
We are returning to a time patients more directly fund their own care