In planning models of care for patients with non-communicable diseases, differences and commonalities must be considered.

Involving patients in the clinical decision-making process is integral to providing individualised care and is promoted as a hallmark of good clinical practice.

The increasing adoption of augmented reality solutions on smart devices, pushed by major industry players, has resulted in promising implications for the enhancement of printed media.

The benefits of a strong doctor–patient relationship obtained through continuity of care should not be lost as our health system becomes more complex.

Current literature does not support the ordering of an ‘autoimmune screen’; instead, tests should be ordered according to the clinical context.

The aim of achieving equitable access to bulk billing for those living in rural and regional Victoria has not yet been met, and may be under increasing pressure.

There is weak evidence that diet affects tinnitus symptoms, but current literature does not support use of dietary supplements or caffeine and salt restriction for treating patients with tinnitus.

Primary care has much to offer in the future diagnosis and management of familial hypercholesterolaemia, but it requires greater awareness and a better appreciation of cumulative cholesterol burden.