Paying attention to communication is an important part of respect for patients, to foster the principles of patient-centred care and shared decision making, and to promote better medical outcomes.

Exploring our lives, as GPs, outside the clinic

Information seeking can be done with a patient in a way that builds trust and rapport, such that it becomes a value-adding part of the consultation for patients.

Expected frequency trees can be used to promote appropriate patient choice of colorectal cancer screening modality.

Mastering of the art of consultation is considered to be at the heart of general practice training and is vital in doctor–patient relationships.

Patient-centred practice is needed to build a treatment plan that works for individual patients.

There is a need to enhance aged care exposure for general practice registrars in ways that build on the competence of registrars and the trust in registrars by older patients and supervisors.

GPs can provide factual information about the risks and benefits of treatment in order to assist this process, but are advised to avoid taking sides.

Health coaching is an integral part of lifestyle medicine that can be used to facilitate behaviour change in key lifestyle areas.

There are multiple resources available to primary health practitioners to improve their communication with refugee and asylum seeker patients.

This article explores the value of communication in the healthcare of teenagers, identifies potential barriers that family doctors might encounter and provides solutions to overcome these challenges.

This expertly presented book provides important additional insights into the narrative process that is at the heart of Australian general practice.

In workplace-based training and assessment of registrars and supervised doctors, the influence of contextual factors such as consultation room layout may be overlooked.

This article seeks to understand the effects on general practitioners of poor clinical handover from hospitals.

Evidence suggests that GPs and their recommendations consistently improve participation in screening for CRC.